{"id":2838,"date":"2026-06-04T16:13:26","date_gmt":"2026-06-04T20:13:26","guid":{"rendered":"https:\/\/gouttieresmdg.com\/?page_id=2838"},"modified":"2026-06-25T11:31:09","modified_gmt":"2026-06-25T15:31:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gouttieresmdg.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy and Personal Information Protection Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Last Updated:<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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September 1, 2023 \u2013 Version 1.0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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The purpose of this Privacy Policy is to protect your personal information and explain how we collect, use, disclose, store, retain, destroy, and otherwise manage it. It also explains how we process personal information and includes our Cookie Policy and cookie consent settings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1. Collection of Personal Information<\/h2>

When you visit our website, we may collect certain personal information about you, such as your name, address, email address, telephone number, and other similar information.\n\nThis information is collected only when you voluntarily provide it, for example by completing a contact form, requesting a quote, requesting a callback, or submitting another service request. We collect only the personal information that is necessary and relevant to respond to your request and provide our services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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2. Protection of Personal Information<\/h2>

We implement appropriate security measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.\n\nAccess to your personal information is limited to employees and authorized service providers who require it to perform their duties and deliver our services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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3. Sharing of Personal Information<\/h2>

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.\n\nHowever, we may share your information with trusted third-party service providers who assist us in operating our business or delivering our services. We take reasonable steps to ensure these providers maintain appropriate privacy and security standards.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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4. Retention and Destruction of Personal Information<\/h2>

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.\n\nAppropriate safeguards are in place to ensure your information is handled securely and in accordance with this Privacy Policy. Once your personal information is no longer required, it will be securely destroyed or permanently anonymized in a manner that protects its confidentiality.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5. Use of Cookies<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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To enhance your browsing experience, our website uses cookies. Cookies are small text files stored on your device when you visit our website.<\/p>

They allow us to collect information such as the pages you visit, the duration of your visit, and your language preferences. This information helps us analyze website usage, improve our website, and provide a more personalized browsing experience.<\/p>

You may choose to accept or decline cookies through our cookie consent banner. You can also enable or disable cookies by changing your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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5.1 Types of Cookies We Use<\/h3>\t\t\t\t<\/div>\n\t\t
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5.1.1 Essential Cookies<\/h4>

These cookies are necessary for the proper functioning of our website. They are generally set in response to actions you take, such as setting your privacy preferences or completing forms. These cookies do not store any personally identifiable information.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.1.2 Analytics Cookies<\/h4>

These cookies collect information about how visitors use our website, including the pages visited and the links clicked. This information helps us measure and improve the performance of our website. The data collected is anonymized and cannot be used to identify you personally.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.1.3 Marketing Cookies<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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These cookies may be placed on our website by our advertising partners or through integrated social media sharing features. They may be used by these companies to build a profile of your interests and display relevant advertisements on other websites.<\/p>

We encourage you to review the privacy policies of these social media platforms regularly, as they may change over time, to better understand how your information is collected and used through these cookies. Please note that many of these companies operate outside Canada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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5.1.4 Security Cookies<\/h4>

To help prevent fraud and protect our systems, forms on our website may be secured using Google reCAPTCHA technology.\n\nThis service uses cookies to collect information about how users interact with our website. Examples include mouse movements, clicks, the time taken to complete tasks, and the device being used. This information is analyzed to determine whether the visitor is a human user or an automated bot. The collected information may also be shared with other Google products and services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.2 Enabling, Disabling and Deleting Cookies<\/h3>

You may manage your cookie preferences at any time through your web browser settings. Most browsers allow you to block or delete cookies already stored on your device.\n\nPlease note that disabling certain cookies may affect the functionality and performance of our website.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.3 Consentement de l\u2019utilisation des fichiers t\u00e9moins<\/h3>

When you first visit our website, a cookie consent banner will appear explaining how cookies are used.\n\nBy clicking \"Accept\", you consent to the use of all cookies described in this policy. You may also choose \"Reject\" to refuse all non-essential cookies or \"Manage Preferences\" to select the categories of cookies you wish to allow.\n\nYou may withdraw or modify your consent at any time.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.4 Third-Party Services<\/h3>

We have entered into agreements regarding the use of cookies with third-party providers that place cookies on our website. However, we cannot guarantee that these third parties process your personal information in a secure or reliable manner.\n\nSome providers, including Google and social media platforms, act as independent data controllers. We encourage you to review their respective privacy policies to better understand how they collect, use, and protect your personal information.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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6. Accountability<\/h2>

We are responsible for the personal information under our control. Employees and authorized service providers who have access to personal information, or who are otherwise involved in its management, are required to take all reasonable measures to protect it and comply with this Privacy Policy.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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7. Your Rights: Access, Correction and Withdrawal of Consent<\/h2>

You have the right to request access to the personal information we hold about you.\n\nYou also have the right to object to the processing of your personal information, request a copy of your personal information in a commonly used format, and request that inaccurate, incomplete, or outdated information be corrected or deleted.\n\nWhere applicable, updated information will be communicated to third parties who have access to your personal information.\n\nYou may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. The consequences of withdrawing your consent will be explained to you when applicable.\n\nIf you believe we have not complied with the Personal Information Protection and Electronic Documents Act (PIPEDA), you may file a complaint with us. If the matter remains unresolved, you may contact the Office of the Privacy Commissioner of Canada.\n\nTo exercise your rights of access, correction, or withdrawal of consent, you must submit a written request to our Privacy Officer using the contact information provided in the Privacy Officer section below.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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8. Privacy Complaint Process<\/h2>

If you wish to submit a complaint regarding the application of this Privacy Policy or the protection of your personal information, you may do so by contacting our Privacy Officer in writing using the contact information provided below.\n\nComplaints will be reviewed and addressed within a reasonable timeframe.\n\nA separate file will be maintained for each complaint received. This file will include the complaint, the assessment conducted, any supporting documentation, and the response provided.\n\nAll complaints will be handled confidentially.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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9. Privacy Officer<\/h2>

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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